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Concerns grow over underqualified buyer’s agents – why regulation matters more than ever
Concerns grow over underqualified buyer’s agents – why regulation matters more than ever 27 August 2025 Matthew Hughes By Sarah Lawrence, ABC News – Reframed with commentary from Matthew Hughes, Managing Director, Capital Property Advisory Recent reporting from Sarah Lawrence at ABC News has highlighted a growing problem in Australia’s property market: underqualified and inexperienced buyer’s agents putting clients at serious financial risk. A Sydney couple, Jasmin and Jason, recently discovered their $405,000 Wodonga investment property required more than $15,000 in unexpected repairs and could not be rented due to overlooked regulatory requirements. Their buyer’s agent had never physically inspected the property, relying only on a video walk-through and dismissing concerns raised in the building and pest report. As a result, the couple lost both rental income and confidence in an industry that is supposed to protect buyers from exactly this kind of risk. Melinda Jennison, President of the Real Estate Buyers Agents Association of Australia (REBAA), has called for tighter regulations , noting that some online “qualifications” cost as little as $200 and fail to teach key legislative
Recent reporting from Sarah Lawrence at ABC News has highlighted a growing problem in Australia’s property market: underqualified and inexperienced buyer’s agents putting clients at serious financial risk.